SOLDAN Team

At home anywhere in the world

Discover our international products. Or get to know our international distribution partners.

Find out more
brand world

Our brand diversity

Discover our diverse brand world. From cough drops and gumdrops to gummy bears, liquorice or glucose tablets, there is something for everyone!

Discover our diversity
SOLDAN Team

Over 120 years of SOLDAN

Our family business has been based in the heart of Franconia for over 120 years. You can discover the milestones of our traditional company’s history here.

To the company history
SOLDAN Team

At home anywhere in the world

Discover our international products. Or get to know our international distribution partners.

Find out more
brand world

Our brand diversity

Discover our diverse brand world. From cough drops and gumdrops to gummy bears, liquorice or glucose tablets, there is something for everyone!

Discover our diversity
SOLDAN Team

Over 120 years of SOLDAN

Our family business has been based in the heart of Franconia for over 120 years. You can discover the milestones of our traditional company’s history here.

To the company history

Disclaimer

Privacy Policy

1. General

a) Purpose

SOLDAN Holding + Bonbonspezialitäten GmbH maintains the content of this website for marketing purposes, public relations, and to provide the public with general information.

SOLDAN Holding + Bonbonspezialitäten GmbH reserves the right to disown information, quotations, purchase orders, recommendations, comments or any other information provided by SOLDAN Holding + Bonbonspezialitäten GmbH via the SOLDAN Holding + Bonbonspezialitäten GmbH website. Users of the website undertake to accept liability for any possible claims, costs and damages incurred by SOLDAN Holding + Bonbonspezialitäten GmbH as a consequence of their actions or missions.

b) Consumer dispute resolution

In the event of legal conflicts with consumers (section 13 BGB - German Civil Code), Soldan Holding + Bonbonspezialitäten GmbH and its subsidiaries do not participate in consumer arbitration proceedings according to the Consumer Dispute Settlement Act.

c) Protection of personal data

Privacy Policy of SOLDAN Holding + Bonbonspezialitäten GmbH

Welcome to our website and thank you for your interest in our company. We take the protection of your personal data very seriously. We process your data in accordance with the applicable legal provisions for the protection of personal data, in particular the General Data Protection Regulation (GDPR) and the country-specific implementation laws applicable to us. By means of this data protection declaration, we inform you comprehensively about the processing of your personal data by SOLDAN Holding + Bonbonspezialitäten GmbH and the rights to which you are entitled.

Personal data is the information that makes it possible to identify a natural person. This includes in particular your name, date of birth, address, telephone number, e-mail address but also your IP address.

Anonymous data are present if no personal reference to the user can be established.

Responsible office and data protection officer

SOLDAN Holding + Bonbonspezialitäten GmbH
Dr.-Carl-Soldan-Platz 1
91325 Adelsdorf
Tel.: +49 (0)9195-8080
Fax: +49 (0)9195-159
E-mail: kundenservice@soldan.com
Contact e-mail of data protection
officer: datenschutz@soldan.com

Your rights as a data subject

First of all, we would like to inform you here about your rights as a data subject. These rights are set out in articles 15-22 of the GDPR. They include:

  • Right of access by the data subject (art. 15 GDPR)
  • Right to erasure (art. 17 GDPR)
  • Right to rectification (art. 16 GDPR)
  • Right to data portability (art. 20 GDPR)
  • Right to restriction of processing (art. 18 GDPR)
  • Right to object to data processing (art. 21 GDPR).

To exercise these rights, please contact datenschutz@soldan.com

The same applies if you have questions about data processing in our company. You also have a right of appeal to a data protection supervisory authority.

Rights to object

Please note the following in connection with rights to object:

If we process your personal data for the purpose of direct marketing, you have the right to object to this data processing at any time without giving reasons. This also applies to profiling, insofar as it is related to direct marketing.

If you object to processing for direct marketing purposes, we will no longer process your personal data for these purposes. Making an objection is free of charge and need not take any particular form, it should be sent if possible to: datenschutz@soldan.com.

In the event that we process your data to protect legitimate interests, you can object to this processing at any time for reasons arising from your particular situation; this also applies to profiling based on these provisions.

We will then no longer process your personal data unless we can prove compelling reasons for processing worthy of protection that outweigh your interests, rights and freedoms or the processing serves to assert, exercise or defend legal claims.

Purposes and legal bases of data processing

When processing your personal data, the provisions of the GDPR and all other applicable data protection regulations are observed. The legal basis for data processing is derived in particular from art. 6 GDPR.

We use your data for business initiation, to fulfil contractual and legal obligations, to implement the contractual relationship, to offer products and services and to strengthen the customer relationship, which may include analyses for marketing purposes and direct marketing, and in the context of applications to establish a job pool.

Your consent is also required under data protection law. Here we inform you about the purposes of data processing and your right of withdrawal. Should the consent also relate to the processing of special categories of personal data, we will expressly point this out in the consent, art. 88 (1) GDPR.

Processing of special categories of personal data within the meaning of art. 9 (1) GDPR is only carried out if this is required by law and there is no reason to assume that your legitimate interest in excluding processing outweighs the processing, art. 88 (1) GDPR.

2. Collection and storage of personal data and the nature and purpose of their use

On visiting the website

When you visit our website(s) em-eukal.com, em-eukal.it, gummidrops.em-eukal.com, kinder.em-eukal.com, soldan.com and lakritzfreun.de, information is automatically sent to the server of our website by the browser used on your end device. This information is temporarily stored in a so-called log file.

The following information is recorded without your intervention and stored until it is automatically deleted:

§ IP address of the requesting computer,
§ Date and time of access,
§ Name and URL of the retrieved file,
§ Website from which the access takes place (referrer URL),
§ Browser used and if applicable, operating system of your computer and the name of your access provider.

We process the data mentioned above for the following purposes:

§ Ensuring a smooth connection of the website,
§ Ensuring comfortable use of our website,
§ Evaluation of system security and stability as well as
§ For other administrative purposes.

The legal basis for data processing is art. 6 (1) (1) (f) GDPR. Our legitimate interest follows from the above listed purposes for data collection. Under no circumstances do we use the collected data for the purpose of drawing conclusions about your person. Furthermore, we use cookies and analysis services when you visit our website. You will find more detailed explanations under points 6 to 11 of this privacy policy.

The tracking measures listed below and used by us (items 11 to 19) are carried out on the basis of art. 6 (1) (1) (f) GDPR. With the tracking measures we use, we want to ensure that our website is designed to meet the needs of our customers and is continuously optimized. On the other hand, we use the tracking measures to record the use of our website statistically and evaluate it for the purpose of optimising our offer for you. These interests are to be considered legitimate within the meaning of the above provision. The respective data processing purposes and data categories can be found in the corresponding tracking tools.

3. Contact form

For questions of any kind, we offer you the opportunity to contact us using a form provided on the website. Here the principle of data economy and data avoidance is observed in that you only have to provide the data that we absolutely need to contact you. These data are your e-mail address and the message field itself. In addition, your IP address is processed for technical reasons and for legal protection. All other data are voluntary fields and can be entered optionally (e.g. to answer your questions more individually).

If you contact us by e-mail, it is necessary to provide a valid e-mail address and details of your specific interest / concern so that we know who the enquiry is from and to be able to respond to it. Further information can be provided voluntarily. We will process the personal data provided in the e-mail solely for the purpose of processing your request. If you do not use the offered forms to contact us, no further data collection will take place.

The data processing for the purpose of contacting us is carried out in accordance with art. 6 (1) (1) (a) GDPR on the basis of your voluntarily given consent. The personal data collected by us for the use of the contact form will first be stored in our contact systems (Microsoft® Outlook) and deleted after completion of your request.

4. Disclosure of data

We will only pass on your data to third parties within the framework of the legal provisions or with the appropriate consent. Otherwise, the data will not be passed on to third parties, unless we are obliged to do so by mandatory legal provisions (passing on to external bodies such as supervisory authorities or law enforcement agencies). A transfer of your personal data to third parties for other purposes than those listed below does not take place.

We only pass on your personal data to third parties if:
§ You have given your express consent to do so according to art. 6 (1) (1) (a) GDPR,
§ The disclosure pursuant to art. 6 (1) (1) (f) GDPR is necessary for the assertion, exercise or defence of legal claims and there is no reason to assume that you have an overriding interest worthy of protection in not disclosing your data,
§ In the event that there is a legal obligation to pass on the data pursuant to art. 6 (1) (1) (c) GDPR, and
§ This is legally permissible and required under art. 6 (1) (1) (b) GDPR for the processing of contractual relationships with you.

5. Recipients of data / Categories of recipients

Within our group of companies, we ensure that only those persons receive your data who need it to fulfil their contractual and legal obligations. If individual tasks are performed internally by another company within the group of companies, your data will be passed on to this company, whereby this company is also subject to the same data protection obligation.

In many cases, service providers support our specialist departments in fulfilling their tasks. The necessary data protection agreements have been concluded with all service providers.

6. Transfer to third countries/intention to transfer data to third countries

Data will only be transferred to third countries (outside the European Union or the European Economic Area) if this is necessary for the execution of the contractual obligation, if it is required by law or if you have given us your consent.

We do not transfer any personal data to a service provider or a group company outside the European Economic Area.

7. Storage period of data

We store your data as long as they are needed for the respective processing purpose. Please note that numerous retention periods require that data is (must be) still stored. This applies in particular to storage obligations under commercial or tax law (e.g. German Commercial Code - HGB, General Tax Code - AO, etc.). If there are no further storage obligations, the data will be routinely deleted once the purpose has been achieved.

In addition, we may retain data if you have given us your permission to do so or if legal disputes arise and we use evidence within the scope of statutory limitation periods, which can be up to thirty years; the regular limitation period is three years.

8. Secure transmission of your data

In order to protect the data stored with us in the best possible way against accidental or intentional manipulation, loss, destruction or access by unauthorized persons, we use appropriate technical and organizational security measures. The security levels are continuously reviewed in cooperation with security experts and adapted to new security standards.

The data exchange from and to our website is always encrypted. We offer HTTPS as a transmission protocol for our website, always using the current encryption protocol (SSL/TLS in the current version). In addition, there is the possibility of using alternative communication channels (e.g. by post).

9. Obligation to provide the data

Various personal data are necessary for the establishment, execution and termination of the debt relationship and the fulfilment of the contractual and legal obligations associated therewith. The same applies to the use of our website and the various functions it provides.

We have summarised details of this for you in the above-mentioned point. In certain cases, data must also be collected or made available due to legal regulations. Please note that it is not possible to process your enquiry or carry out the underlying contractual relationship without providing this data.

10. Use of Google Analytics copy in German text

For the purpose of designing our pages to meet your needs and continuously optimizing them, we use Google Analytics, a web analysis service of Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; hereinafter "Google").

In this context, pseudonymised user profiles are created and cookies (see section 7) are used. The information generated by the cookie about your use of this website such as

§ browser type/version,
§ operating system used,
§ referrer URL (the previously visited page),
§ host name of the accessing computer (IP address),
§ time of the server request,
§ demographic data (age, gender)
§ click behaviour

are transmitted to a Google server in the USA and stored there. The information is used to evaluate the use of the website, to compile reports on the website activities and to provide further services associated with the use of the website and the Internet for the purposes of market research and the design of these Internet pages in line with requirements. This information may also be transferred to third parties if required by law or if third parties process this data on our behalf. Under no circumstances will your IP address be merged with other Google data. The IP addresses are made anonymous, so that an assignment is not possible (IP masking).

Google is certified under the Privacy Shield Agreement and thus offers a guarantee to comply with European data protection law.

The legal basis for data processing is art. 6 (1) (f) GDPR.

Users' personal data is deleted or made anonymous after 14 months.

View Cookie Layer

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google by downloading and installing a browser add-on. As an alternative to the browser add-on, especially in the case of browsers on mobile devices, you can also prevent the collection by Google Analytics by clicking on this link. An opt-out cookie is set to prevent future collection of your information when you visit this website. The opt-out cookie is only valid in this browser and only for our website and is stored on your device. If you delete the cookies in this browser, you will need to set the opt-out cookie again.

For more information on data protection in connection with Google Analytics, please see Google Analytics Help.

Browser Add On to deactivate Google Analytics:
https://tools.google.com/dlpage/gaoptout?hl=de

Google Analytics Help:
https://support.google.com/analytics/answer/6004245?hl=de

View Consent-Tool

11. Cookies

We use cookies on our website. These are small files that are automatically created by your browser and stored on your end device (laptop, tablet, smartphone or similar) when you visit our site. Cookies do not cause any damage to your terminal device, do not contain viruses, Trojans or other malware. Information is stored in the cookie that is related to the specific terminal device used. This does not mean, however, that we obtain direct knowledge of your identity.

The use of cookies serves on the one hand to make the use of our offer more pleasant for you. For example, we use so-called session cookies to recognize that you have already visited individual pages of our website. These are automatically deleted when you leave our site.

In addition, we also use temporary cookies to optimise user-friendliness, which are stored on your end device for a certain fixed period of time. If you visit our site again to make use of our services, we will automatically recognize that you have already been with us and what entries and settings you have made so that you do not have to enter them again.
On the other hand, we use cookies to record the use of our website statistically and to evaluate it for the purpose of optimising our offer for you (see paragraphs 6 to 11). These cookies enable us to automatically recognize that you have already been with us when you visit our site again. These cookies are automatically deleted after a defined period of time.

The data processed by cookies is required for the purposes mentioned above in order to safeguard our legitimate interests and those of third parties in accordance with art. 6 (1) (1) (f) GDPR. Most browsers automatically accept cookies. However, you can configure your browser so that no cookies are stored on your computer or so that a message always appears before a new cookie is created. However, completely deactivating cookies may mean that you cannot use all the functions of our website.

Videos on our websites are embedded by the external platform YouTube. When playing the videos, the respective service provider may also store cookies in your browser. We have no influence on this storage, nor does the subsequent revocation affect cookies from third parties. You can revoke (delete) all cookies that have been stored in your browser by this website using the link below.

12. Google Ad Words

Our website uses Google Conversion Tracking. If you have reached our website via an advertisement placed by Google, Google Adwords will place a cookie on your computer. The conversion tracking cookie is set when a user clicks on an ad served by Google. These cookies expire after 30 days and are not used for personal identification.

If the user visits certain pages on our site and the cookie has not expired, we and Google may recognize that the user clicked on the ad and was redirected to that page. Each Google AdWords customer receives a different cookie. As a result, cookies cannot be tracked across the websites of AdWords customers.

The information collected through the conversion cookie is used to compile conversion statistics for AdWords customers who have opted in to conversion tracking. Customers will know the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information that can be used to personally identify users.

If you do not wish to participate in tracking, you can refuse to accept cookies - for example, by changing your browser settings to disable automatic placement of cookies or to set your browser to block cookies from the domain "googleleadservices.com". Google's privacy policy on conversion tracking can be found here. Please note that you are not allowed to delete the opt-out cookies as long as you do not wish measurement data to be recorded. If you have deleted all your cookies in your browser, you will have to set the respective opt-out cookie again. Google Privacy Policy on Conversion Tracking

13. Google Tag Manager

This website uses Google Tag Manager. This service allows website tags to be managed through an interface. The Google Tag Manager itself is a cookie-less domain; it merely implements tags. That means: No cookies are used and no personal information is collected. The Google Tag Manager triggers other tags, which in turn may collect data. However, the Google Tag Manager does not access this data. If disabled at the domain or cookie level, it will remain disabled for all tracking tags when implemented with Google Tag Manager.

14. For online applications we collect and process the following data:

In the context of online applications we work together with an external service provider, Prescreen International GmbH, whose internet presence you can reach via a link on our website. Please refer to the privacy statement on their website or under the following link to find out what personal data they collect during the application process.

Data Privacy Statement
We have concluded the legally required data protection agreement with this service provider.

15. Competitions/advertising consent (art. 6 (1) (a, b) GDPR)

On our website you occasionally have the opportunity to participate in competitions. If you fill out the competition form, we process the data provided there exclusively for the purpose of carrying out the competition.
The principle of data economy and data avoidance is observed by requiring you to provide only the data that we absolutely need in order to carry out the competition and to notify you of your prize. This is, for example, your name and e-mail address.

The mandatory fields are marked with an (*). For technical reasons as well as for legal reasons, your IP address will also be processed. The remaining fields are optional and can be filled in if you wish. Without the mandatory fields we are unfortunately unable to carry out the competition. Participation is then not possible.

16. Online offers for children

Persons under 16 years of age may not transmit any personal data to us or submit a declaration of consent without the consent of a parent or guardian. We would like to encourage parents and guardians to actively participate in the online activities and interests of their children.

17. Links to other providers

Our website also contains - clearly visible - links to the Internet presentations of other companies. As far as links to websites of other providers are available, we have no influence on their contents. Therefore, no guarantee or liability can be assumed for these contents. The respective provider or operator of these sites is always responsible for the contents of these sites.

The linked pages were checked for possible legal violations and recognizable infringements at the time of linking. Illegal contents were not recognizable at the time of linking. However, a permanent control of the contents of the linked pages is not reasonable without concrete evidence of a violation of the law. If we become aware of any infringements of the law, such links will be removed immediately.

18. Data Privacy Statement / Notes on privacy in Social Media / Kids Em‑eukal Facebook Fanpage

SOLDAN Holding + Bonbonspezialitäten GmbH maintains pages on social media. Insofar as we have control over the processing of your data, we ensure that the applicable data protection regulations are observed. Below you will find the most important information on data protection law with regard to our social media pages.

19. Hyperlinks

SOLDAN Holding + Bonbonspezialitäten GmbH seeks permission of the relevant authors before publishing hyperlinks (websites which can be visited from our website) to other internet websites or before publishing the relevant content on the SOLDAN Holding + Bonbonspezialitäten GmbH website. SOLDAN Holding + Bonbonspezialitäten GmbH shall not be liable for the content of such websites or their use. The use of any such third-party websites is entirely at the user's own risk.

20. Linked Internet Sites

A link may be published to the SOLDAN Holding + Bonbonspezialitäten GmbH website under the terms and conditions set out below. Any content sourced from the SOLDAN Holding + Bonbonspezialitäten GmbH website must, however, be acknowledged as such.

21. Categories, sources and origin of data

Which data we process is determined by the respective context: This depends on whether, for example, you enter a request in our contact form or send us a job application.

Please note that we may also provide information for special processing situations separately in a suitable place, e.g. when uploading application documents or sending us a contact request.
When you visit our website, we collect and process the following data:

  • Name of Internet service provider
  • Information about the website you visit us from
  • Web browser and operating system used
  • The IP address assigned by your Internet Service Provider
  • Requested files, transferred data volume, downloads/file export
  • Information about the web pages that you call up on our website including date and time
  • For reasons of technical security (in particular to defend against attempts to attack our web server), this data is stored in accordance with art. 6 (1) (f) GDPR. After 7 days at the latest, anonymisation takes place by shortening the IP address so that no reference to the user is established.

22. Automated individual case decisions

We do not use automated processing to make a decision.

23. Name and address of the person responsible for the establishment

Responsible for the company appearances in terms of the General Data Protection Regulation (GDPR) as well as other data protection regulations are apart from SOLDAN Holding + Bonbonspezialitäten GmbH: • Facebook (Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland) • YouTube (Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland). However, you use these platforms and their functions on your own responsibility. This applies in particular to the use of the interactive functions (e.g. commenting, sharing, rating). We would also like to point out that your data may be processed outside the European Union. With regard to the US providers certified under the “Privacy Shield", we would like to point out that these providers thereby undertake to comply with the data protection standards of the EU.

24. Purpose and legal basis

We ourselves maintain the fan pages in order to communicate with the visitors of these pages and to inform them about our offers in this way.

In addition, we collect data for statistical purposes to further develop and optimise the contents and make our offer more attractive. The data required for this purpose (e.g. total number of page views, page activities and data provided by visitors, interactions) are processed and made available by the social networks. We have no influence on the generation and presentation.

In addition, your personal data is processed by the social media providers for market research and advertising purposes. Thus it is possible that, for example, user profiles are created based on your usage behaviour and the interests resulting from it. As a result, advertisements can be placed inside and outside the platforms that presumably correspond to your interests. For this purpose, cookies are usually stored on your computer. Irrespective of this, data that is not collected directly from your end devices can also be stored in your user profiles. The storage and analysis also takes place across devices, this applies in particular, but not exclusively, if you are registered as a member and logged in to the respective platforms.

The processing of your personal data by SOLDAN Holding + Bonbonspezialitäten GmbH is based on our legitimate interests in delivering effective information and communication in accordance with art. 6 (1) (1) (f) GDPR.

If you are asked to give your consent to data processing, i.e. if you give your consent by confirming a button or similar (opt-in), the legal basis for processing is art. 6 (1) (1) (a), art. 7 GDPR.

25. Your rights / possibility to object

If you are a member of a social network and do not want the network to collect information about you through our site and link it to your stored membership information at the respective network, you must

  • log out of the respective network before you visit our fan page,
  • delete the cookies present on the device and
  • exit and restart your browser.

However, after a new login, you will again be recognizable to the network as a specific user.

For a detailed presentation of the respective processing and the possibilities of objection (opt-out), we refer to the following linked information:

Overall, you are entitled to the following rights with regard to the processing of your personal data: Right of access; right of rectification; right of erasure; right to limit processing; right to object; right to data portability; right to complain about unlawful processing of your personal data to the competent data protection authority. However, since SOLDAN Holding + Bonbonspezialitäten GmbH does not have complete access to your personal data, you should contact the social media providers directly when asserting claims, as they each have access to the personal data of their users and can take appropriate measures and provide information. Should you nevertheless need help, we will of course try to support you. Please write to datenschutz@soldan.com.

Further information Notes on copyright and art copyright If you want to publish pictures, texts, plans, videos, music, etc. on our website, you should know that you may be ceding all rights of use to the network, which could ultimately have legal consequences for you if you are not the author or rights holder yourself.

26. Copyright

Texts, pictures, graphics, audio files, video files, animation files and their arrangements are protected by copyright and by other intellectual property protection laws. They may not be copied for commercial purposes or private circulation, nor may they be changed and used on other websites. Criminal and civil action shall be taken in case of any unauthorised use, reproduction or circulation of sections or entire pages.

27. All rights reserved

Copyright protection shall stand and any other third-party intellectual property rights shall remain with the respective holder insofar as links are published to websites on the SOLDAN Holding + Bonbonspezialitäten GmbH website. Copyright 2015 by SOLDAN Holding + Bonbonspezialitäten GmbH, Adelsdorf, Germany